FAQ : Picking up a rental car at Europcar French Guiana.

Q: Where can I find the pre-existing damage of the rental car?

All the damages present at the time of the taking over of your rental car are notified on the contract. Please note that the tour of the vehicle before handing over the keys to the client is done in the presence of the renter. However, if you notice any additional damage during the rental period, you should contact the Europcar French Guiana team at 594 694 35 18 27.

Q: What should I do if there are damages that are not mentioned in my contract ?

You should contact our team directly at 594 694 35 18 27 to resolve the situation.

Before your car rental

We are here for you!

Picking up a rental car

Useful information

During your car rental

The steps to follow

Car Rental Return

Welcome to French Guiana - Your Adventure Begins with Us!

Are you wondering how to pick up your vehicle, how to pay the deposit, or how to deal with any damage? Look no further! Here, in our FAQ section, we've put together all the essential information you need to ensure a smooth and enjoyable rental experience.

But if you still have questions, please don't hesitate to contact us. Our team is here to help. You can reach us by phone on +594 694 35 18 27 or by e-mail at reservation@europcar-guyane.com.

Your satisfaction is our priority. Enjoy your stay in French Guiana with Europcar!

Topic 1 : The deposit

What is a deposit?

How much is the deposit?

When will the amount be released from my bank account?

How can I get more information about the deposit?

Why do they ask me for my credit card numbers?

Topic 2 : Picking up a rental car

Where are Europcar Guyane's agencies located?

What are the opening hours for car rental collection?

What is the tolerance for late pick-up?

What to do if your flight is delayed

What should I do if the agency is closed when I arrive?

Is it possible to pick up a rental car outside opening hours?

Does the additional driver have to be present when the vehicle is picked up?

Topic 3 : Damage to the rental vehicle

Where can I find the pre-existing damage of the rental car?

What should I do if there are damages that are not mentioned in my contract ?

Looking for more information? Explore our FAQs!

We've designed specific FAQ pages to answer all your questions, from vehicle pick-up to return. Here's an overview of the topics you can explore

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Kayak

@Europcar French Guiana

FAQ : Picking up a rental car at Europcar French Guiana.

Topic 1 : The deposit

Topic 2 : Picking up a rental car

Topic 3 : Damage to the rental vehicle

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